Help centre
How can we help?
Guides for every role, and answers to the questions schools ask most.
- GuideStaffSigning in, getting pings, marking students as With Me and keeping your account secure.Read more
- GuideAttendance officersFollowing each lesson check live, reassigning and reopening, and exporting records.Read more
- GuideAdministratorsSetting up your school, connecting Arbor, managing staff and groups, and security settings.Read more
- AnswersFrequently asked questionsArbor, privacy, passkeys, notifications and the app, answered in a sentence or two.Read more
FAQ
Browse by topic
Short answers, grouped by topic.
Still stuck?
Talk to the people who build WithMe
Open a support request and we’ll reply by email, usually within one school day. Can’t sign in? Ask your school’s WithMe administrator, or email support@withme.school.