Help centre

Help for attendance officers

Following each lesson check live, reassigning and reopening, and exporting records.

What attendance officers can do

Attendance officers can do everything staff can, and also:

  • see every student in every check, not just their groups
  • use the Dashboard to follow the whole day
  • mark a student as with someone else, reassign them or reopen them
  • undo a With Me at any time, not just in the first two minutes
  • export a lesson’s students as a CSV file

Administrators have all of these too.

How a lesson check runs

  1. 1At each lesson’s check time, WithMe reads the register. If it’s running late it still starts, up to 10 minutes afterwards, but never after the lesson ends.
  2. 2Students with an unexplained mark are listed, and staff whose groups cover them get one ping.
  3. 3WithMe reads the register again every few minutes until the lesson ends (every 10 minutes unless your administrator changes it). When a mark changes to an explained code, the student shows as Register updated. Students newly marked N are added quietly, without another ping.
  4. 4When the lesson ends, anyone still to find shows as Not found this period. Nothing carries over to the next lesson.

Using the dashboard

Open Dashboard from the menu. It shows today by default. Use the date picker to look back, and Today to come back.

  • Across the day: totals still to find, with staff, register updated and not found.
  • Lessons: a tile for each lesson. It says whether the check failed, is checking, has found everyone, or how many are still to find. Select a lesson to see its students.
  • The student table: filter by Status and Year. It shows who each student is with and when they were found, and the typical time to find a student.

The dashboard refreshes by itself, so you can leave it open on a second screen.

Marking, reassigning and reopening

Use the menu at the end of a student’s row:

  • Mark as with… when a colleague tells you a student is with them but hasn’t tapped With Me.
  • Reassign when the student is actually with someone else. Choose any active member of staff.
  • Reopen when a With Me was wrong. The student goes back on the list to find.

Exporting a lesson

Select a lesson on the dashboard, set any filters, then press Export CSV. The file has the date, lesson, student, student ID, year, code, status, who the student was with and when they were found.

WithMe and your register

WithMe never writes to your attendance system. When you’ve confirmed where a student is, record the right code in Arbor as usual. WithMe picks up the change at its next read and shows the student as Register updated.

More help

Still stuck?

Talk to the people who build WithMe

Open a support request and we’ll reply by email, usually within one school day. Can’t sign in? Ask your school’s WithMe administrator, or email support@withme.school.